Frequently Asked Questions
Do you have a question regarding Brave Wilderness Adventure Kit? We're happy to help. We can only answer questions directly related to Brave Wilderness Adventure Kit. For any information about Coyote Peterson or Brave Wilderness, please visit their YouTube channels.
Q: What is Brave Wilderness Adventure Kit?
A: Brave Wilderness Adventure Kit is a quarterly subscription service that delivers a box of Brave Wilderness collectibles to your doorstep four times a year. When you sign up for a box, you are also signing up for an ongoing subscription plan.
Q: When will I receive my Adventure Kit?
A: The Adventure Kits are delivered four times a year -- in March, June, October and December.
Q: How much is it?
A: Brave Wilderness Adventure Kit is $39.00 plus shipping and any applicable taxes, billed automatically four times a year based on the date you signed up for the subscription service.
Q: When will I be charged?
A: You will be charged $39.00 plus shipping and any applicable taxes when you first join and then once a quarter, two weeks before the next box ships. You can cancel at any time.
Q: How can I pay for my Adventure Kit?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, and AmazonPay. We're sorry, but we can't accept checks or money orders.
Q: What currency will I be charged in?
A: All orders for Brave Wilderness Adventure Kit are processed in U.S. dollars.
Q: How secure is my order?
A: We use the latest SSL encryption methods ensuring that your credit card information is transmitted to us in a safe and secure manner.
Q: Do I need to come back to the site to order my next Adventure Kit?
A: Nope! This is a recurring subscription service. When you sign up, you're charged for your first box. Then, every three months, you're charged again automatically for the next box.
Q: Can I return my Adventure Kit?
A: ALL SALES ARE FINAL. While you can cancel your future automated billing, Adventure Kits that have been delivered or once a payment has been successfully processed cannot be returned, refunded, or canceled. As a subscription service, we can't offer returns, refunds, exchanges, or credits for payments already made, or boxes already delivered. Any damages, missing items, or replacement requests must be requested within 15 days of receiving your shipment. If you receive damaged merchandise, please immediately take a picture and contact us at [email protected]
as soon as possible to arrange an exchange. Each case will be reviewed individually by an agent, and a replacement for damaged products will be issued, if applicable. Packaging of products and shipping boxes will not be considered part of a damaged item. Due to inventory changes and limited availability, we cannot guarantee the replacement of any specific item. If a replacement is offered, it will be the same item or an item of equal value. We do not offer replacements for items that have been used, washed, worn, or tampered with.
Q: What if my shipping box is damaged?
A: Shipping boxes are designed to protect the products inside and are not made as collectibles or for display. We expect shipping boxes to endure some wear and tear during the shipping process, that is what they are created for. Replacements for damaged shipping boxes are not available.
Q: Can I cancel my subscription?
A: Yes, you can cancel your subscription at any time. When you cancel, you will no longer be billed automatically in the future. Of course, any boxes you have already paid for or are in process will still be delivered to you.
We look forward to hearing from you soon.
- The Brave Wilderness Adventure Kit Team